Terrel Transtrum is Founder and Chairman of ServiceQuest, an advisory, consulting and training firm dedicated to finding and sharing the best practices for the direct to the consumer method of marketing. Building on a 35 year foundation with more than 700 of the most respected direct selling companies in the world, Terrel has worked with hundreds of companies that are passionate about happy distributors and consultants. From computer based AI based training to boardroom advisory support, Terrel loves helping clients achieve their next level of growth. Terrel completed the following degrees: Bachelor of Science in Accounting (BYU), Juris Doctor (University of Idaho), and an LLM (Master of Law in Taxation, University of Miami).
Craig A. Fleming, CEO and President of Service Quest, started his 40 year career in direct selling with the Kirby Vacuum Cleaner Company as a representative working his way to the corporate office over 12 years to ultimately oversee all sales, training and development worldwide. During his career, Craig made executive stops at Fuller Brush, Dorling Kindersley, National Motor Club, Entity Beauty (47-country expansion) and Melaleuca. During his time at Melaleuca, he oversaw all recruiting and training activities culminating in Inc. Magazine's Top 500 companies while enrolling over 24,000 people monthly. He left Melaleuca in 1996 to become Chairman, CEO and President of Media Arts Group (NYSE), and went on to build the largest art publishing business in the world around artist Thomas Kinkade. He has appeared on CBS Television's 60 Minutes with Morley Safer. He holds a BS Degree from Doane University and currently oversees ServiceQuest's global markets based out of Orlando, Florida.